TCI – Tourism Competitive Intelligence
TCI Research is a new generation, global and independent market research agency headquartered in Brussels with international presence in 4 continents, specializing in the public and private competitive tourism and travel sectors.
Our mission is to help tourism stakeholders improve their performances and competitiveness through a better understanding of traveler’s opinions and expectations, providing data and insights at global, national, regional, city and business levels. We collect comparable international data -combining advantages of traditional surveys and Big Data opportunities- to provide independent and professional analysis with a special focus on the competitive environment of our clients.
Our global specialized team made up of tourism research experts offers a unique range of surveys for working along with tourism destinations and travel industries on issues related to travelers’ experiences and satisfaction, destination quality, reputation management, branding and communication. We work with a select range of international partners involved in (big) data collection and advanced consultancy to help its client benefit both from international benchmarking and local proximity and knowledge.
TCI Research is the first research company awarded by the UNTWO for its TRAVELSAT Competitive Index program.
We also are Member of the Pacific Asia Travel Association (PATA) and the Travel and Tourism Research Association (TTRA Europe).