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ETC commissions TCI Research a snapshot on the US market

TCI Research was selected by the European Travel Commission for working on a snapshot profiling the US market, including detailed analysis on business environment, travel demand, trade and recommendations for European tourism suppliers on how to do business with US operators. The report and a webinar are going to be released soon, contact us to be the first informed!

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TCI Research Awarded Best Travel Market Agency!

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TCI Research to speak at California Marketing Outlook Forum

Conference – Dream & Learn big in California with TCI Research!

Consumer decision-making has always been shaped by external forces. As an industry, it is critical that California tourism businesses and destinations alike understand what current and emerging global trends inform traveler choices so that they can develop strategic and competitive marketing initiatives in 2017 and in years to come.

TCI Research is invited to describe how current global geo-political, social and economic trends are impacting international traveler’s attitudes and behaviors, and to suggest how tourism marketers can adapt to remain competitive.

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TCI Research to speak at TTRA Marketing Outlook Forum

mof_logo_no_tagOctober 24/10 – Meet us at Fort Lauderdale !

TCI Research is delighted to be speaking at and sponsoring the leading US conference about tourism & travel taking place in Florida. A keynote will be addressed during the MICE and Business Panel gathering US and international CVBs, Venues and MICE industry players.

By digging into its TRAVELSAT Competitive Index survey data, TCI Research will reveal how the US perform Vs other world regions in terms of international MICE visitors’ quality of experience. It will also analyse two trends impacting business travellers’ experience: the usage of collaborative platforms and the Bleisure.

Good food for inspiring CVBs and players of the MICE economy! Meet us in Florida!

More on the TTRA MOF program

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TCI Research at SOTIC conference (Caribbean)

A keynote addressed to Caribbean Tourism players about the sharing economy impact

AirB&B, Uber…  the sharing economy is massively impacting the tourism and travel sector and raises lots of controversies among DMOs today. What percentage of international tourists really use collaborative platforms during their stay ? Do they have different profile from the average ? How far does it impact visitors’ experience positively ? What risks and opportunities for DMOs ? TCI Research has been invited by the Caribbean Tourism Organization to reveal a snapshot from its  latest available surveys on this exciting topic !

Take your next available flight to Barbados and learn what data can tell about the sharing economy revolution!

More about the conference

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ECM Conference: Sharing Economy Impact

sharing ecoTCI Research partners with the European Cities Marketing  -the largest network gathering European Cities leaders – for providing custom insights to its members. The latest successful June conference in Funchal (Madeira) focused on the Sharing Economy issue that CTOs need to tackle with : “Dare to Share”.

Over 150 delegates from Europe and the US acting in destination marketing and sharing economy platforms shared views about opportunities and challenges taking account of both the city marketing, local impact and political agenda.

For this major event, TCI Research worked out and presented a special report featuring specific profiles and behaviors of travel sharing economy users compared to average visitors, as well as the impact on the visitor experience and cities competitiveness.

The key research findings captured high interest of the audience !

  • A third of international visitors in Europe have used at least one of the sharing platform during their stay;
  • Millennials are the early adopters, with higher social class and families over-represented in the segment;
  • They are inspired by multiple media for choosing their destination (digital and many more !)
  • They tend to experience the destination in a more open set-of-mind than average, enjoying what cities can offer at days and nights;
  • 31% like sharing their travel experiences on social media even with strangers : they shape destination image !
  • Their experience of the destination is better for accommodation, transportation and local people hospitality…
  • … and their overall stay value for money is 34 points above the average (TRAVELSAT Index) !

The full report is available to ECM Members for free !


Case study – Davis Cup impacting the Guadeloupe brand

How a sport event can fuel a destination brand – The Davis Cup in Guadeloupe

While welcoming the Davis Cup tournament for the first time in its history, the Guadeloupe was put under the media spotlights and has been widely discussed on the social web. How far has the destination brand been benefiting the event?

TCI Research has analyzed the Guadeloupe brand value as expressed through web social media conversations, using its TRAVELSAT Pulse methodology.

From a destination branding viewpoint, the Davis Cup event has been rather successful for the Guadeloupe given the positive sentiment captured on the social web. Despite initial controversies related to the event cost, the spotlighting has fueled the destination image on key dimensions for potential tourists (local hospitality, vibrant and relaxing places…). The challenge now relies in aligning the visitor experience with brand values generated by the event for making sure the destination will capitalize on the event in the long-term.

Ask your complimentary copy of the case study
(4 page summary available in English and French).